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SHIPPING & RETURNS POLICY

Domestic Shipping Policy: Shipment processing time – All orders are processed on the same day.

Orders placed on weekends or public holidays will be processed on the following business day.

If we are experiencing a high volume of orders, you will be notified by email regarding any delays or changes to your order.

Shipping rates and delivery estimates for Europe
Standard Shipping:
10-12 business days
Europe €5.00
Rest of World €10.00

Expedited Shipping:
5-7 business days
Europe €10.00
Rest of World €15.00
Shipment confirmation and order tracking
Customers will receive an order confirmation email when payment and order have been processed. Another email will be sent with a tracking number as soon as the order is fulfilled. A third email will be sent when the order has been delivered.

Customs, duties, and taxes
AtHerb.Space Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
AtHerb.Space Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY
AtHerb.Space Co is available worldwide and ships to all countries.