Frequently Asked Questions

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What service do atHerb.Space offer?

AtHerb.space is an innovative healthcare technology company which aims to be pioneers in healthcare hub that brings all stakeholders on a single platform, which in turn will enable our esteemed customers to experience what smooth and seamless healthcare service really feels like. We AtHerb.Space have managed to carve a niche for ourselves as one of the leading healthcare service providers on the basis of our technological and domain expertise. Our ultimate goal is to ensure that healthcare is delivered in a simple, affordable and accessible manner.

How do I order medicines from AtHerb?

Check out the product and after you pay we start the processing. Within 2-7 days the product will reach at your doorstep. We have COD facility too.

Is there a delivery charge on the medicine you purchase?

We charge you a nominal fee of Rs. 25 for orders that are below Rs. 500 in total value. We offer free delivery on medicine orders above Rs. 500.

What are the acceptable payment modes?

You can buy medicines on AtHerb.Space via cash on delivery, card payments (Debit/Credit), wallet and other payment wallets such as MobiKwik, Paytm, Freecharge, PhonePe and PayPal.

How do I cancel my AtHerb.Space order?

It’s simple – you can do that from “My Account” on AtHerb.Space. Or Call +91-6289385437 for cancelling your medicine order placed or mail us on [email protected]

Can I return my order?

You can return your order within 15 days from the time you received your order. However, this may be subjective to certain terms and conditions. Refrigerated products need to be returned within 24 hours and stored at the right temperature in customer homes.

How can I contact doctor online?

Only members of this site have this privilege. You have to subscribe first to get this, then you can upload your prescription and depends on that we call you and fix an appointment with the doctor.

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